Typical errors we can help with:
Errors in name, date of birth or phone number
Incorrect link between child and guardian
Duplicate users/duplicates
How to contact us
From the website: Use the Intercom button at the bottom right, or find us under Help.
From the app: Go to Profile and settings (tap your profile picture in the top left), select Customer support and tap Send us a message.
Send an email to support@hoopit.io
We'll make sure to sort it out so everything is correct.